FAQ's

DMX is short for "Digital Multiplex", we can simplely understand it as a digital protocol. Nowadays, normally DMX is refered to DMX512(support maximum 512 channels, one color each channel), you can learn its more information on wikipedia: https://en.wikipedia.org/wiki/DMX512. Our light can show many different color effects by working with DMX512, we need to use an external DMX controller and add hardware parts to the lights. The program is held in the controller and the signal will be sent to the lights to generate different colors or effects. Our RGB flood light support universal DMX512 controller as long as it supports standard DMX512 protocol. You can buy the controller from us or in your local market.

Yes, sure. DMX is just an option for our RGB flood lights. You can use our lights as normal RGB flood lights without DMX function.

We have many types DMX controller and we will recommend the suitable DMX controller for you.We have DMX touch panel,DMX512 controller with SD card etc.

Yes, you can certainly use your own controller or buy it from your local companies. Our DMX flood lights support universal DMX controllers as long as they support standard DMX512 protocol. We suggest you to buy the controller in your market if it is possible, because it is more convenient for your local companies to teach you how to use their controllers.

Based on the solution, we have three kinds of installations for our DMX system. Wired installation, wireless installation and compatible installation.

It will depend on the distance between the light fixtures and the controller. Normally if the total length of the DMX cables of all lights over 100 meters, we need to a an amplifier.

Yes,We have RF wireless type RGB RGBW lights,This solution is easy for installation and it is suitable for small grow area.

According to our current testing data, the maximum radiation distance of our wireless signal is 30 meters.

Normally we provide 3 or 5 yrs warranty. During the warranty period, we will send you new products or new parts for replacement if there are any failures. You can come to us whenever you meet any problems.

Normally our payment term is T/T 50% deposit and balance before shipment. For small amount (such as less than 500 USD) you can pay via Paypal, Western Union . But for large amount, we accept bank transfer.

Normally the delivery time of our sample is 2-5 days and normal order is 9-15 days depending on the actual quantity of your order. We will arrange the shipment by air express(door to door), normal air freight(to your local airport), sea freight(to your local seaport) or some special shipping ways with duties according to the actual situation.